Delivering compelling customer engagement with beautiful brand environments and brilliant brand experiences
What we do
We create beautiful brand environments and brilliant brand experiences for businesses seeking to build awareness, generate leads, improve customer engagement and increase sales, whether it's tradeshows, roadshows, marketing suites or corporate events. We deliver a frictionless user experience and a tangible expression of your brand to help you open a relationship with new customers, improve the live experience for your current customers and bring your brand to life.
How we do it
Our design, marketing and project management capabilities include idea generation, CAD design, interior design, space planning, marketing communications, event tech, social, market research, logistics, budgeting, and health and safety compliance. The majority of work is done in-house, to maximise cost efficiency, but where required, we collaborate with a network of approved and validated partners and suppliers so that we can provide a wide variety of solutions.
Why we do it
We believe we can make a difference in helping our clients to dramatically increase sales, multiply profits, and maximise their customer value with engaging environments and experiences that will attract attention, awaken the interest, create desire and make customers take action. Our advantage is our vast experience in exhibitions, tradeshows, roadshows, conferences, corporate events and retail displays and our highly-effective and consistent solutions that help you to go further with your customers to deepen the brand experience and deliver real results.
We value your brand
We develop solutions that faithfully represent your the brand and tell your brand story. Whether your marketing goals are customer engagement, brand awareness or generating sales leads, we help you engage with your target audiences through brand experience and environments that add value, wow audiences and improve customer retention. We take the time to get to know your business to ensure our design proposals are clearly communicating who you are and what your business is all about.
We deliver value
We provide a complete creative solution, seemlessly managing projects from start to finish to maximise efficiency and minimise costs, delivering the best possible return on your investment, leaving you stress-free and better-able to focus on your marketing goals. Our network of specialist partners and suppliers allows us to provide beautifully-designed, high-quality design solutions, delivered on time and on budget, in the UK, Europe, Middle East, Asia and America.
Our backstory
We started life as Brian Bates Associates over 40 years ago and since then have worked with some of the world’s biggest brands, including Sky, Panasonic, BMW, Hitachi, Kawasaki, Siemens, Sony and Vodafone. Current Managing Director Matthew Bates, son of founder Brian Bates, continues the family tradition of providing highly creative solutions combined with excellent customer service, a tradition that has meant that we've been working continuously with clients such as Panasonic for decades.
Why work with us?
Your success measures our success. For us it’s not just producing something that looks great; it needs to deliver results for you. Exhibition and events are about conversations and connecting people. We are here to help you have make more productive, personalised and profitable conversations with your customers, prospects and partners to create opportunities for enduring and mutually beneficial relationships. We begin our creative process with the "end in mind" and a clear vision of superior experiences that will successfully convert customers into loyal brand advocates.
Pitch-perfect
Because we are confident in our ability to deliver well-considered, high-quality design solutions at prices that represent great value for money, we offer all new clients a no-commitment design solution pitch that comes with no upfront costs. If you would like to take advantage of this opportunity, please contact us.